Madison, USA, September 27th, 2026, FinanceWire
LocknCharge introduced ForwardPass in July 2026 as a dedicated brand focused on smart lockers and device handoff workflows. ForwardPass covers the smart locker hardware, software, and workflow offering, while LocknCharge continues to focus on charging carts and stations.
The change gives the smart locker business a more distinct identity. FUYL remains relevant for existing customers and legacy products, while ForwardPass is the name used for new smart locker offerings.
LocknCharge Create ForwardPass
LocknCharge created ForwardPass to give its smart locker business a clearer identity around device handoffs and self-service workflows. FUYL, LocknCharge’s established smart locker product line, already supported workflows beyond secure charging, but the name was still strongly associated with charging and storage.
ForwardPass brings those existing capabilities into a more defined proposition. It also makes the product role clearer for IT teams evaluating how physical device exchanges fit into service delivery. The smart lockers can support device loans, repairs, deployments, replacements, and charging, with software controlling access and recording activity around each handoff.
ForwardPass Transition
The ForwardPass transition establishes a separate legal entity focused on smart lockers. The FUYL-to-ForwardPass rebrand is one part of this broader change, reflecting the new identity used for current smart locker offerings. ForwardPass operates under the same leadership team as LocknCharge, while existing customer, support, and channel relationships remain in place.
The Main Changes Are:
- FUYL Classic is now also known as ForwardPass Classic
- FUYL Enhanced is now also known as ForwardPass Enhanced
- Current sales and product materials use the ForwardPass name
- Smart locker messaging now centers more directly on device handoffs and self-service workflows
Several Points Remain Unchanged:
- The same leadership team and staff remain behind the products and support
- Existing customer support paths continue
- Established reseller and channel relationships remain in place
ForwardPass also continues to support channel sales through its reseller program, which includes deal registration, product education, and sales resources.
For customers and partners working with older FUYL terminology, the ForwardPass transition page provides updated product names and support information.
Clearing Up Brand Confusion: ForwardPass, FUYL, and ForwardPass.com
FUYL and ForwardPass terminology may continue to coexist in search results and documentation, particularly for existing installations and legacy product materials.
Common Legacy References Include:
- FUYL Smart Lockers
- FUYL Classic and FUYL Enhanced
- LocknCharge Cloud
- FUYL Portal
These terms relate to FUYL’s history as the LocknCharge smart locker brand, including earlier products, software, and documentation. For installed equipment, a FUYL manual may still be the correct technical reference for a particular model or software version.
The current ForwardPass brand information is published through ForwardPass.io. ForwardPass.io should not be confused with Forwardpass.com, which is unrelated to the smart locker industry.
Existing FUYL and LocknCharge Customers
Existing FUYL customers can continue operating their installed systems, while new smart locker products in the U.S. and Australia are offered under the ForwardPass brand. In Europe, FUYL Classic continues to be offered under the existing FUYL name.
For Current Customers:
- Installed FUYL hardware remains in service
- Existing smart locker support routes remain available
- Supported Enhanced systems retain web-based portal administration
- Current ForwardPass models are offered with warranty and support programs
IT Buyers Know About ForwardPass Smart Lockers
For prospective buyers, ForwardPass is the dedicated smart locker business for new offerings in the U.S. and Australia. FUYL materials remain relevant for existing products and installations, while the current ForwardPass product information, specifications, and purchasing details are published at ForwardPass.io.
The ForwardPass smart locker platform can be considered in three layers:
- Hardware provides secure compartments, charging, and controlled physical access
- Cloud software supports remote administration and visibility into locker activity
- Workflows define how recurring device exchanges are handled
This scope is different from full endpoint management or IT asset management. ForwardPass handles the physical handoff of devices, while integrations connect those transactions to the systems IT already uses for service management, identity, and asset records.
For example, ForwardPass supports integrations with ITSM and asset-management platforms, ticketing systems, and identity management platforms via webhooks.
For vendor comparisons, ForwardPass materials provide the most up-to-date information on hardware options, software packages, and supported workflows. FUYL references can still be useful for legacy installations, although product names, software terminology, and available capabilities may differ from current ForwardPass materials.
A Dedicated Business for Smart Locker Workflows
ForwardPass is focused exclusively on smart lockers and the software and workflows that support device handoffs. LocknCharge continues to focus on charging carts and stations. This device management brand transition gives each business a clearly defined product focus.
A 2026 Research and Markets analysis of the global smart locker market reflects this shift, highlighting software-led orchestration and greater operational visibility as key developments in the category. The broader transition also reshapes how IT asset handoff lockers are positioned, with the rebrand supporting a stronger focus on self-service workflows and device exchanges.
For existing FUYL customers, the FUYL name and supporting materials remain relevant to their installed products and subscriptions. For new smart locker offerings in the U.S. and Australia, ForwardPass is the brand customers and partners will increasingly encounter. This distinction allows ForwardPass to focus on smart locker hardware, software, and device handoff workflows while maintaining continuity for existing FUYL customers.
About ForwardPass
ForwardPass is a dedicated smart locker brand focused on secure device handoffs, self-service workflows, charging, and device management. Its solutions combine smart locker hardware, cloud software, and integrations to support device loans, repairs, deployments, replacements, and other IT workflows.